Certified Professional in Health

and Hospital Administration (CPHHA) 

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The CPHHA course is designed to give healthcare professionals more in depth coverage of the skills to manage and administer their hospitals as well as better prepare healthcare administrators and executives for overseeing administrative programs and improvement projects. This course exposes participants to the complex organization of hospitals, internal operations, processes, roles, management techniques, information needs and technology utilization in the different components of the hospital system. By the end of the course, you will have learned how to develop, implement, and evaluate a strategic plan for a healthcare facility, and you will have gained advanced skills for organizational success, leadership, and effectiveness and efficiency techniques. 

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Topics Include: 

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•    Overview of healthcare systems

•    Financia! management, budgeting and forecasting

•    The concept of healthcare quality

•    Clinical services management

•    Human resources management

•    Regulatory environment in healthcare

•    Legal and ethical issues

•    Health and hospital administration and current issues

•    Leadership in health and hospital administration

•    Management of data and information for leaders

•    Team-building and conflict resolution

•    Performance measurement

•    Governance, leadership, and direction

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Duration: 28 hours